Don't order anything online. They will lie to you and return it without your permission then jack up the pries on the site so you have to pay more.
Don't order anything online and have it shipped to the store. If they think you got it too cheap, without your permission they will cancel your order and return it. They don't honor their online prices. Then if you call the store and ask why, they will lie and say it's the wrong size, even if they have made a mistake. THE HIGHER UPs INSTRUCT THEIR EMPLOYEES TO LIE TO THE CUSTOMER.
They don't honor their online prices. They will not ask your permission to cancel your order if they think the price is too cheap. They will like to you about why they canceled and returned your item, and then will change the price online and tell you that you have to reorder your item.
Place opens at 8 am. Guy unlocks doors at 805. 5 people waiting to get in store. Is there another hardware store in town that would appreciate the customer?
This place is unprofessional. They lie about prices, return your items without permission or notification, and will not refund your money. Please shop somewhere else that deserves your consumer needs and business.
Monticello True Value Hardware is a US Hardware Store based in Monticello, Illinois. Monticello True Value Hardware is located at 215 S Charter St, Monticello, IL 61856, USA.
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